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FAQ'S

Have questions? See below for assistance on topics

Login/Signup/Reset Password

Visit https://app.slydeck.io/login  Type your Username and Password and hit the “Login” button.

For the Free version: Visit https://app.slydeck.io/signup Type in your information in the fields provided and hit the “Sign Up” button.  You will receive and verification code in your email inbox. Please take that code and type it in the e-mail verification pop up. Once you have been verified, you will be redirected to the Login page so you can log into the app.

You can reset your password by clicking “Forgot my Password” on the login url.  https://app.slydeck.io/login

You can also change your password inside of the app on the home page (https://app.slydeck.io/home) by clicking the gear icon on the bottom left and selecting the “Change Password” option.

 

  • How do I use the Chrome Extension?
    •  The Chrome Extension can be used for the following functions
      • Login
      • Upload a file(s)
      • Share a file
      • Copy a link
      • Search for files in your library

Profile/Settings/User Actions

  •  How can I update my profile?
    •  You can update you profile by first logging into the app (https://app.slydeck.io/login
    • You can then click on the Gear icon on the bottom left hand side
    • Select “Update Profile” 
      • This allows you to update your name, phone number and company name

 See → How can I update my profile?

No. We use your original email address used at sign up to identify your account.  You cannot change the email address. You can create a new account with your new email address and submit a support ticket to delete your old account.

    • At the bottom left there is a gear icon you can click.  This will open a prompt that has a list of additional functions one of which is the “User Settings”
    • Under “User Settings” you can perform the following functions:
      • Set Notifications
      • Set Expiration of documents
      • Upload/change/remove a logo for your viewer
      • Enable branding of your URL. Your url branding takes your “Company Name” under “User Profile” and appends that name in front of our url’s.
    • At the bottom left there is a gear icon you can click.
      • Select “User Settings”
      • Click on the link for “Branded logo”
      • Use the “Upload” button and select your file
      • Link your logo to your website using the following format: https://slydeck.io
      • Logo’s can be the following file types:  .png, .jpg, .jpeg, .gif

You can currently upload (.pdf, .doc, .docx, .ppt, .pptx)

    • At the bottom left there is a gear icon you can click.
      • Select “User Settings”
      • Click on the link for “Branded links”
      • Move the Toggle switch to “ON” position.
    • The url links for each file can be found on the file card under the upside down triangle.
    • Click on the upside down triangle and select the first icon – “Copy url”
    • Proceed to your own email (outlook or gmail, etc) and paste your link
    • Alternative 1
    • You can copy a link via the Chrome Browser Extension by logging into the Chrome extension and selecting the “Copy Link” button.
    • Alternative 2
    • You can share the file directly via the “Share” button on either the application home page or the Chrome Extension.
  •  You can scroll down to the graphical views of the data and on the right corners of the graphs you will find the following filtering options:
    • This week
    • This month
    • All time

You can scroll to the bottom graph section for the metrics and hit the export to .csv button on the bottom left of the graphs.

Yes. If you click on the gear icon on the bottom left of the home page you will have the option to launch the on-boarding script again.

About the platform

Yes, all files are encrypted at rest and in transit and secure on our host servers.

    • Affiliate Marketing: At this moment we have not partnered with Affiliate programs but we have partnered with a few small marketing agencies on a one on one basis. Please reach out if interested in how we may work together.  sales@slydeck.io Subject: Affiliate partner interest
    • Referral Bonus: We currently have a button to make it easy for you to refer friends to Slydeck.io.  Located at the top right of the home page you can click the refer a friend button to invite someone to register.  
      • Slydeck will periodically look at referrals through this method only and determine what we may give back to the user to thank them for their referrals. 
      • We will have a campaign shortly to encourage referrals
PRICING

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Monthly

Free

2 Files / 75MB per file

$0

user/month

Secure File Viewer
Real -Time Notifications
Aggregate Dashboard
Branded Links
White Label File Viewer
O365/Outlook, Chrome Extension
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Pro

5 Files / 75MB per file

$19

user/month

Secure File Viewer
Real -Time Notifications
Aggregate Dashboard
Branded Links
White Label File Viewer
O365/Outlook, Chrome Extension
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Elite

600 Files / 75MB per file

$29

user/month

Secure File Viewer
Real -Time Notifications
Aggregate Dashboard
Branded Links
White Label File Viewer
O365/Outlook, Chrome Extension
AI Recommendations* (coming soon)
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